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For assistance with a return of your Chef — including requesting a return merchandise authorization (RMA), the return shipping and packaging fee for each return tier, and the replacement-packaging charge — please contact Newr support. We will confirm the fees and charges that apply to your Order before you ship anything.
Returns are governed by Section 8 of the Product Purchase Terms and Conditions. Because the Product contains a lithium-ion battery, every return must be shipped using packaging and shipping documentation supplied or authorized by Newr.
